If your order total is £35 or more, your order ships FREE!

Otherwise the shipping cost is £2.50.

We use Royal Mail for all orders unless you have requested 2 day tracked delivery where we use DPD & Royal Mail.

If you need your parcel quickly then please order by 12 noon and select 2 Day Tracked Service £5.99 (£8.49 if your order is under £35) as your shipping method at checkout and your order will be sent fully tracked by either DPD Next Day or Royal Mail Tracked 48 (We only use Royal Mail Tracked Service for Highlands & Islands or unforeseen circumstances). Include your mobile phone number to receive updates. Please note that 2 day delivery is not available when ordering after midday on Friday, Saturday and Sunday and won't be delivered on Sundays or bank holidays.
Please note the 2 day service is not always available for Highlands, Islands and remote places.
2 day service is not guaranteed by DPD or Royal Mail as delays out of their control can happen.

Returns

If you wish to return your order please contact us. By law it is your right to return items within 14 days of receiving it for a full refund (we will accept up to 30 days) no questions asked but it will be your responsibility to pay for return postage unless your item is faulty. If you are over this time scale for returning your order please contact us and we will do our best to accommodate you.
We offer a Tracked Returns service for £3.75. Please contact us by email sales@curtainsdirect2u.co.uk if you would like to use this service.

RETURNS DEPT
Curtains Direct 2U
Unit 3, 7 Kyle Road
Kyle Industrial Estate
Irvine
KA12 8JF

For further help please email sales@curtainsdirect2u.co.uk or call 01294 275482

Thank you.

 

How Long Will My Order Take To Be Delivered?

Standard orders will be dispatched 1-2 days via Royal Mail's 48hr service (2 Day Tracked orders take priority and will be dispatched the same day if ordered before noon). We find a majority of our 2 day tracked orders are delivered the next day and standard orders usually take two to three working days from dispatch to be delivered. Royal Mail don't guarantee 48hr delivery and say it can take up to 5 working days to be delivered. If you haven't received your order within 5 working days please contact us through email at sales@curtainsdirect2u.co.uk please don't contact us before this time if you haven't received your order unless you paid for 2 Day Tracked delivery.